10/11/2009
Al-Masry Al-Youm Newspaper 2009/NOVEMBER /10
Whoever seeks quality knows that, when developing the performance of a product, the main element of success is the total satisfaction of customers. During this age of great technologies and advanced scientific development, producing is no longer an end in itself. Customers should be totally satisfied.(Available in Arabic- German in PDF)
Whoever seeks quality knows that, when developing the performance of a product, the main element of success is the total satisfaction of customers. During this age of great technologies and advanced scientific development, producing is no longer an end in itself. When it comes to dealing with a customer – the main element of a quality system – a policy to maintain the institution’s approach towards continuity and development should be developed.